Jim O’Neill ❖ Digital Product Designer

Jim O’Neill ❖ Digital Product Designer

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Digital product design for business

Hi, I'm Jim – a longtime digital product designer and user experience consultant. My specialty is business apps.

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Senior Lead Experience Designer – Personal Insurance, January 2022–Present Lead design delivery for teams supporting the MyTravelers Policy portal & mobile app. Coordinate design consistency across a diverse team supporting Billing, Claim, and Onboarding. Direct the Travelers UX Bootcamp, an 8-week experience design course for non-designer employees.

Pixels for Humans

Director of UX, 2015–January 2022 Led the design & front-end development for 20+ product design projects, including both web & mobile applications for a variety of clients. Created interactive demo prototypes in Figma for multiple clients that yielded high sales and investment returns.

FM Global

Senior UX Designer, 2017-2018 Led the design process for a collaborative team developing new internal tools using in-depth UX research, Design Thinking, and Agile development practices.

Threat Stack

Senior Designer, 2016-2017 Led all product-related UI design as the sole visual & interaction designer for a SaaS cloud security product, working with a collaborative, multi-disciplinary product team.

Oliver Wyman

Lead Designer for Oliver Wyman Labs, 2014-2015 Designed a family of 5+ web-based software applications, working with small ad-hoc project teams; developed the group's first design system for standardizing the visual language.


Rhode Island School of Design BFA Graphic Design, 2005

Tools & Capabilities

  • Figma is my favorite design software, though Sketch holds a special place in my heart. I'm also cool with XD, if that's your thing.
  • I have lots of experience with, and opinions about, writing HTML & CSS (especially with Sass). This always informs my design work. I know enough JavaScript to break things; I then usually ask an expert to help me fix them 🙂
  • I can turn my hand to research and visual design. Neither is my primary focus, but I've worked closely with both disciplines, and I know how to critique and support them.
  • I love working at the systems level, creating consistency across features or products. Design systems are a strong interest of mine.

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